The following Intra Parcel Tracking workflow is an example of how a mail center might use the Intra platform to streamline incoming packages, dispatch couriers, confirm chain-of-custody, and measure productivity.
The following Intra Parcel Tracking workflow is an example of how a mail center might use the Intra platform to streamline incoming packages, dispatch couriers, confirm chain-of-custody, and measure productivity.
Receive incoming carrier parcels. Verify delivery counts. Scan parcel barcodes into the Intra Enterprise database and assign recipients. Design and print labels for efficient delivery, if desired.
Send email and/or text notifications to each recipient.
Deliveries are added to courier mobile devices via ToDo lists. Route accountability ensures the most expedient route is detected.
Couriers transport the parcels to the appropriate recipient or department. Collect a signature or take a picture for proof-of-delivery.
Create and view a variety of reports via charts and individual item detail. Export reports to a CSV or PDF file. Set up reports to generate and send automatically to specific users/groups.
1. Signature Capture – collect signatures on the mobile device or a signature capture pad
2. Email Notification – customizable email/text notification sent at any status change or time interval
3. Unlimited Variable Fields – define the terminology used in a given field in order to match current processes
4. Real-Time Updates – real-time data transmissions in either Wi-Fi or WAN environments
5. Item & People Alerts – flag individual people or items with special operating or handling instructions
6. Generate Barcodes – generate a unique tracking number for items received without tracking numbers
7. Image Capture – take images of damaged packages or for proof-of-delivery when the recipient is not available to sign
8. Label Designer – design and generate labels for internal delivery
9. File Attachments – attach files (i.e., images, purchase orders) to items and store them in the database
1. Total Inbound Parcel Volume
2. Time to Deliver
3. Parcels Received Per Employee
4. Average Delivery Performance by Carrier
5. Average Delivery Performance by Employee
6. Deliveries Per Route by Employee
7. Parcels Received by Carrier
8. User Activity
9. Service Level Agreement Exceptions
10. Status Exceptions